Privacy Policy

Slotlounge is operated by Stable Tech N.V. This policy covers all websites, brands, and services under that umbrella. Read it once. It's worth knowing what happens to your data.

1. What We Collect

Registration pulls in the basics: your name, date of birth, email, phone number, and a government-issued ID for verification. Financial data covers deposits, withdrawals, transaction history, and payment details. On the technical side, IP addresses, device types, browser info, operating systems, and geolocation data are all logged, partly for regulatory reasons, partly to keep things running properly. Gaming activity is recorded too. And if you've been in touch with the support team, that communication is stored as well.

2. How We Collect It

Most of it comes straight from you, during sign-up, gameplay, or support interactions. Some is collected automatically via cookies and analytics tools. In certain cases, data comes from third parties: financial institutions, anti-fraud agencies, regulatory bodies, or marketing affiliates.

3. Why We Collect It

The short answer: to run the platform properly and stay on the right side of the law. More specifically:

• Account management: Identity verification, age checks, and keeping your account in good standing.
• Payments: Processing deposits, withdrawals, and payouts.
• Gaming and support: Making sure the platform works and your questions get answered.
• Legal compliance: Anti-money laundering (AML) obligations, responsible gaming rules, and licensing requirements.
• Marketing: Promotions and bonus offers, where you've agreed to receive them.
• Fraud prevention: Protecting accounts, flagging suspicious activity, and keeping gameplay fair.
• Platform improvement: Analytics that help identify what's working and what isn't.

The legal grounds for processing vary by activity: contract performance, legal obligation, legitimate interests, or consent, depending on what's being done with the data.

4. Who Gets to See It

Data is shared only where necessary:

• Payment and tech providers: To handle transactions and keep the platform operational.
• Regulators and authorities: When the law requires it.
• Fraud and compliance services: To counter financial crime and unauthorised activity.
• Marketing partners: Only if you've opted in, and only limited data.
• Business transfers: In the event of a merger, acquisition, or sale, your data may move to the new entity, with appropriate protections in place.

Any international data transfers comply with applicable data protection law, either through adequacy decisions or contractual safeguards.

5. Your Rights

Under data protection law, you have real options here:

• Access: Request a copy of what's held on you.
• Rectification: Flag anything that's wrong or out of date.
• Erasure: Ask for your data to be deleted, subject to legal retention obligations.
• Restriction: Limit how your data is used in certain situations.
• Portability: Get your data in a machine-readable format, ready to take elsewhere.
• Withdraw consent: Opt out of marketing at any time.
• Object: Push back on certain types of processing, including direct marketing.

To act on any of these, contact the data protection team directly: [email protected]

6. Security

Sensitive data is encrypted. Access controls and authentication protocols are in place. Firewalls and monitoring run continuously. Security audits happen on a regular basis. None of that is a guarantee against every possible risk, so using a strong, unique password and keeping login credentials private is still a good idea on your end.

7. Cookies

Cookies and similar tracking tools are used across the site. Some are essential for basic functionality and can't be switched off. Others are optional and require consent. Cookie preferences can be managed through browser settings.

8. Age Restrictions

This platform is for adults. Anyone under 18 cannot hold an account. If a minor's account is found, it gets closed and any associated data is deleted. Parents or guardians with concerns can get in touch directly.

9. Policy Updates

This policy gets updated when regulations change or the platform evolves. For any questions, reach out to [email protected].