SlotLounge is owned and operated by Stable Tech N.V., registered under No. 160129 at Scharlooweg 39, Willemstad, Curaçao, and licensed by the Curaçao Gaming Authority (licence no. OGL/2024/161/0191).
Before creating an account, take the time to read these Terms and Conditions in full. Registering a Player Account means you've read, understood, and agreed to everything set out here. If these terms don't work for you, the services on this site are not available to you.
The Casino may update these Terms and Conditions when necessary. Players are encouraged to check back on this page periodically. The main language of the site is English, and any translation discrepancies will be read in favour of the Casino.
By registering, players provide personal data to Stable Tech N.V., the data controller responsible for processing that information. This data may be used to deliver services, complete identity verification (KYC), and send relevant offers and promotions. It may also be used across other websites and brands operated by Stable Tech N.V. The Privacy Policy covers all of this in greater detail.
Slot Lounge accepts players from countries where online gambling is legal. Confirming eligibility is the player's own responsibility before placing any real money bets.
The minimum age to play is 18. Where local law sets a higher threshold, that age applies. The Casino reserves the right to request proof of age and to restrict or suspend accounts where this requirement isn't met.
Players from the following countries are not permitted to deposit or play for real money: Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Brunei Darussalam, Comoros, Cuba, Cyprus, Dominican Republic, Equatorial Guinea, Ghana, Guyana, Honduras, India, Kenya, Kiribati, Macedonia, Mozambique, North Korea, Slovakia, South Korea, Swaziland (Eswatini), Trinidad and Tobago, United Kingdom, Portugal, Czechia, Georgia, Ukraine, Belgium, Iran, Albania, Estonia, Israel, Hungary, Jersey, Lebanon, Barbados, Spain, Greece, Cayman Islands, Curaçao, Panama, Democratic Republic of the Congo, Lithuania, Wallis and Futuna, Mauritius, Saint Martin (French part), Zimbabwe, Jamaica, Côte d'Ivoire, Guadeloupe, Angola, Pakistan, Central African Republic, Myanmar, Gibraltar, Nicaragua, Mali, Republic of the Congo, Syrian Arab Republic, Eritrea, Rwanda, Burkina Faso, South Sudan, Ethiopia, Libya, New Caledonia, French Polynesia, Yemen, Somalia, Uganda, Serbia, Iraq, Åland Islands, Norfolk Island, Latvia, Mongolia, Croatia, Thailand, Romania, Hong Kong, Bangladesh, Bulgaria, Nigeria, Malaysia, Antarctica, Tanzania, Tunisia, Chad, Andorra, Jordan, Egypt, Guam, Bahamas, Western Sahara, Monaco, Singapore, Cambodia, El Salvador, Liechtenstein, British Indian Ocean Territory, Fiji, China, Christmas Island, Papua New Guinea, Seychelles, South Georgia and the South Sandwich Islands, Vietnam, Taiwan, Ecuador, San Marino, Samoa, Guatemala, Holy See (Vatican City State), Lao People's Democratic Republic, Cook Islands, Tonga, Guernsey, Vanuatu, Montenegro, Oman, Saint Kitts and Nevis, Niger, Gabon, Belarus, Dominica, Burundi, Bouvet Island, Togo, Northern Mariana Islands, Tokelau, Suriname, Saint Lucia, Sri Lanka, Zambia, Paraguay, Botswana, Djibouti, Isle of Man, Saint Pierre and Miquelon, Solomon Islands, Falkland Islands (Malvinas), Senegal, Cameroon, Cabo Verde, Kyrgyzstan, Anguilla, Tuvalu, Cocos (Keeling) Islands, Antigua and Barbuda, Bonaire, Tajikistan, Sao Tome and Principe, Madagascar, Heard Island and McDonald Islands, Montserrat, Nepal, Guinea-Bissau, Nauru, Turks and Caicos Islands, Bhutan, Namibia, Saint Helena, Saint Barthélemy, Pitcairn, United States Minor Outlying Islands, Palau, Gambia, Niue, Maldives, Macao, Turkmenistan, Grenada, Micronesia, Timor-Leste, Sint Maarten (Dutch part), Mauritania, Marshall Islands, Azerbaijan, Algeria, Armenia, Philippines, Svalbard and Jan Mayen, American Samoa, Poland, Afghanistan, Moldova, Iceland, Morocco, Costa Rica, Uzbekistan, Venezuela, Turkey, Colombia, the Netherlands, Brazil, Japan, USA, and Puerto Rico.
The Casino cannot guarantee successful withdrawal processing if a player has breached this policy.
Players from Sweden may not access bonuses, promotional programmes, VIP rewards, or comp point exchanges.
Some titles may be unavailable in certain jurisdictions due to provider requirements, which can change over time. Using a VPN to get around these restrictions is prohibited and may result in forfeiture of winnings.
NetEnt
NetEnt games cannot be supplied to operators in the following jurisdictions without the appropriate licences: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.
NetEnt games are also not available in: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
Certain branded NetEnt titles carry further restrictions:
The Universal Monsters series (Dracula, Creature from the Black Lagoon, Phantom's Curse, and The Invisible Man) is available only in: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, and Ukraine.
Other Providers
These restrictions are set by the providers themselves, not the Casino. If a particular title isn't loading in your region, that's likely why.
Slot Lounge accepts the following currencies: EUR, USD, NOK, CAD, NZD, JPY, AUD, BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX.
Cryptocurrency exchange rates fluctuate with the market. Bitcoin deposits cannot be converted to fiat currencies such as USD or EUR.
Tax obligations vary by jurisdiction. Players are solely responsible for declaring and accounting for any taxes applicable to their gambling activity and winnings under the laws of their country of residence.
Players are expected to understand the rules of any game they choose to play. Payout percentages for each title are available for review, and it is up to the player to check them.
Gambling involves real financial risk. Players accept this when using the site, and the Company is not liable for any financial losses arising from gameplay.
The Company takes reasonable steps to protect personal data and only shares it with parties directly involved in delivering gambling services. How third parties, such as software providers or affiliates, subsequently handle that data falls under their own policies.
Technical issues on the player's side, including hardware failures, poor internet connection, or software problems, are not the Casino's responsibility.
In cases where a bet is confirmed or a payment is processed due to an error, the Casino reserves the right to cancel those bets or re-settle them at the correct terms that should have applied at the time.
If a Player Account is mistakenly credited with a bonus or winnings that do not belong to the player, those funds remain the property of the Casino and will be removed from the account. Any amount already withdrawn in error becomes a debt owed to the Casino. Players are obliged to notify the Casino immediately by email if they notice an incorrect credit.
The Casino, its directors, employees, partners, and service providers:
Players agree to hold the Casino, its directors, employees, partners, and service providers harmless from any costs, losses, claims, or liabilities that arise from their use of the site or participation in games.
The Casino is the final authority on whether a player has violated any rule or condition in a way that warrants suspension or permanent exclusion.
Each player is permitted to hold one (1) account per residential address, household, IP address, and device. Creating multiple accounts may result in all of them being closed and all associated payouts being cancelled. Any returns, winnings, or bonuses accumulated through a duplicate account will be forfeited. Funds withdrawn from a duplicate account must be returned to the Casino on request.
Account access must not be shared with third parties, including minors. The site is for personal use only, not commercial gain.
The Casino reserves the right to call the phone number registered on an account as part of the KYC process. Withdrawals may be held until identity verification is complete. If the Casino is unable to reach a player by email or phone within two (2) weeks of a withdrawal request, the account will be locked.
The Company maintains a strict anti-fraud policy. Accounts may be closed and payouts suspended or cancelled if a player is suspected of:
Applicable regulatory bodies may be informed. The Casino is not obligated to explain its reasoning to the player.
The Casino may also close an account at its absolute discretion and refund the remaining balance, minus any applicable withdrawal charges, with no obligation to provide a reason or advance notice.
Advantage play is not tolerated. Bonuses and related winnings may be voided if a player is found to have misused promotional offers, including through: use of stolen cards, chargebacks, duplicate accounts, false registration data, forged documents, actions that damage the Casino, or low-risk roulette play covering 25 or more numbers out of 37.
Any manipulation of casino software will result in the retention of funds and may lead to criminal charges. Players who discover software errors are required to report them to the Casino immediately rather than exploit them.
All deposits must be wagered at least once before a withdrawal can be processed. If multiple deposits have been made with no gameplay in between, the total of those deposits must be wagered before a withdrawal is available. Where money laundering or fraud is suspected, the Casino may require deposits to be wagered a minimum of three (3) times.
Identity documents submitted for verification (ID, payment proof, utility bills, etc.) must be in the Latin or Cyrillic alphabet. If a player cannot provide documents in either alphabet, the Casino reserves the right to request a video verification session.
The Casino is not a financial institution. Player accounts do not accrue interest, and no currency conversion or fiat-to-crypto exchange services are offered.
Slot Lounge supports a range of payment methods, including Visa and Mastercard credit and debit cards, plus various alternative options. For a full list of methods available in a specific country, contact the support team at [email protected].
Third-party payments are not accepted. Deposits must come from a payment method registered in the player's own name. Winnings connected to a third-party deposit will be forfeited, and the original deposit returned to the payment account owner.
The minimum deposit is 20 EUR or the equivalent in another currency. Maximum deposit limits vary by payment method and will be shown at checkout.
Due to the nature of cryptocurrency transactions, deposit limits cannot be applied to payments made through CoinsPaid. Players wishing to set spending limits should use a different payment method.
The minimum withdrawal is 20 EUR/USD (200 NOK, 30 CAD/AUD/NZD, 90 PLN, 2,400 JPY, 140 BRL, 0.002 BTC, 0.007 ETH, 0.066 LTC, 0.017 BCH, 40 DOGE, 20 USDT). Maximum limits vary by payment method and will be displayed during the withdrawal process. If a requested amount exceeds a payment system's limit, it will be paid out in instalments.
Identity verification may be required before withdrawals are processed. Providing false or incomplete personal data may result in the withdrawal being refused and the account being closed. Players will be notified by email.
The site supports payouts via Original Credit Transfer (OCT) through Visa and Payment Transfer through Mastercard, provided the card is not a corporate card and is issued in a supported country. Even for supported countries, card payouts are not always guaranteed, as issuing banks may decline such transactions at their own discretion.
The Casino reserves the right to process a payout via a method other than the one originally requested, where necessary.
Withdrawal requests are typically processed within 0 to 24 hours, though some web wallet providers may take up to one business day.
The maximum withdrawal from sign-up free spins is 50 EUR/USD (500 NOK, 75 CAD/AUD/NZD, 200 PLN, 300 BRL).
Mystery Drops winnings are subject to a daily withdrawal limit of 2,500 EUR/USD and a monthly limit of 12,000 EUR/USD (or fiat equivalent). These are not progressive jackpots and cannot be withdrawn in a single transaction.
Standard weekly withdrawal limit: 3,000 EUR/USD (or equivalent, including BTC). Monthly limit: 15,000 EUR/USD. Progressive jackpot wins are paid in full, without limit.
VIP Club members have a weekly withdrawal limit of 5,000 EUR/USD and a monthly limit of 20,000 EUR/USD (or equivalent, including BTC).
Where a player has deposited by credit or debit card and the withdrawal amount is equal to or less than the deposited amount, the Casino reserves the right to return the funds to the original card. Any amount above the deposited total will be paid via an alternative method.
Where identity verification is required before a payout, the withdrawal may be held for up to 72 hours. In cases of false personal data, the Casino reserves the right to void all bets and winnings and close the account, with notification sent by email.
The Casino's internal operating currency is Euro. Transactions in other currencies may result in slightly different amounts being charged due to conversion at the bank or payment processing level. Bank transfers in USD are not available. Bank transfers are processed within three (3) working banking days.
Bank transfer withdrawals may, in exceptional cases, incur charges from intermediary banks. These are outside the Casino's control and are typically no more than the equivalent of EUR 16.
The Casino is not a financial institution. Accounts do not bear interest and no conversion or exchange services are offered. All costs associated with a refund procedure are borne by the player.
An account is considered inactive after 12 consecutive months without a login. From that point, the Casino may charge a monthly administrative fee of 25 EUR (or the current account balance, if lower). This fee is deducted at the start of the month following the date the account becomes inactive, and continues monthly until the balance reaches zero or the account is reactivated.
Any claim or cause of action arising from these Terms and Conditions or the services provided by the Casino must be submitted within one (1) year of the date it arose.
Refund requests will only be considered if submitted within 24 hours of the relevant transaction. In cases where a player alleges unauthorised access to their account, requests may be considered within 30 calendar days.
Where a deposit was made by credit card, the Casino reserves the right to process withdrawals up to the deposited amount as refunds against those purchases. Any amount above the deposited total will be paid via an alternative method.
All bonuses and winnings will be deducted from an account balance before any refund amount is calculated.
Where a credit card deposit or withdrawal is deemed to carry unacceptable security or legal risk, the Casino will initiate a refund to the original card and notify relevant authorities. Refunds are processed within five to seven (5-7) banking days.
Complaints are handled by the support team and escalated internally if not resolved at first contact. Players will be kept informed of progress to a reasonable degree.
Complaints may only be raised by the registered account holder. They cannot be transferred, assigned, or handed over to any third party. Any complaint submitted by or through a third party will be dismissed.
In the event of a dispute, server logs and records are the final authority on outcomes. If the result on a player's screen differs from what the game server recorded, the server result stands. The Casino's records are the definitive reference for the terms and results of any gameplay.
When contacting a player about a dispute, the Casino will use the contact details registered on the account.
Claims arising from these Terms and Conditions, use of the site, or participation in games cannot be assigned, pledged, or transferred to any other party without the Casino's written consent. This covers all assets of value connected to a Player Account, including winnings, deposits, bets, and rights or claims of any kind. The prohibition extends to encumbering, pledging, trading, brokering, gifting, or any arrangement involving a fiduciary or third party.
Any dispute between a player and the Casino arising from these Terms and Conditions, or from any related agreements or actions, will be settled exclusively by arbitration in Cyprus, in accordance with Cyprus Civil Procedure Rules.